Support Center


  • How do I submit a ticket?

    You can submit a ticket by going to Tickets and Escalations. You can get to your Tickets & Escalations by ...

    Jan 20, 2016 06:08PM EST
  • What is the (CMRS)?

    The CMRS is a community driven match review system. If a match is not premium it will be reviewed by the Commu...

    Feb 22, 2017 04:13AM EST
  • How do I get immediate assistance?

    The fastest way to receive assistance is by speaking with a Customer Support Specialist via Live Chat. Liv...

    Jul 20, 2017 07:04PM EDT
  • How do I Resolve a Match Dispute?

    In order to receive match support, you must update/report your match correctly. If you encounter a problem why...

    Jan 18, 2016 05:58PM EST
  • What is a Match Escalation?

    A Match Escalation is a Staff Review of a CMRS Match Decision. The CMRS is a Community Driven Match Resolution...

    Jan 26, 2016 05:51PM EST

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