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Why am I ineligible for tournaments?

Last Updated: Jul 20, 2017 10:26PM EDT
There are multiple reasons that you would be ineligible for online tournaments.  Below are the most common reasons players may get restricted from joining a tournament.

State Restriction - You are a resident of a state that we are not permitted to allow to participate in our tournaments due to state legislation.  Please check the rules and/or prize tab of the tournament to see if your state is ineligible.

Country Restriction - You may live in a country that we are unable to support online tournaments in.  Please check the rules and/or prize tab of the tournament to see if your country is ineligible.

GB Amateur Only restriction - This means that you have won as cash in previous tournaments and/or a ladder season for a specific game and console. You are not eligible for amateur tournaments for that game/console from that point moving forward.

Profile not filled out correctly - You need to make sure that your account information is filled out completely before playing in any online tournaments.

If you have any further issues, please submit a General Tournament Question/Issues ticket to our online tournament staff to receive further assistance with your issue.

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